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Ray McCormack
Ray McCormack

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Posted - 2004.03.01 18:38:00 - [1]

Katya, the best advice I can offer is for you to petition. Server logs are much better now, and support staff can trace the cause of your destruction. You do need to provide them with locations and times and any detailed info you can think of to help speed it along. It will take while though, no matter what.

Two corp mates petitioned about the loss of their ships (through different circumstances than your loss), and received a reply about a week later.

Hope you get sorted, I don't want Apocs getting into the habit of inconceivably self-destructing. Shocked

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Ray McCormack
Ray McCormack
BIG

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Posted - 2004.03.01 18:38:00 - [2]

Katya, the best advice I can offer is for you to petition. Server logs are much better now, and support staff can trace the cause of your destruction. You do need to provide them with locations and times and any detailed info you can think of to help speed it along. It will take while though, no matter what.

Two corp mates petitioned about the loss of their ships (through different circumstances than your loss), and received a reply about a week later.

Hope you get sorted, I don't want Apocs getting into the habit of inconceivably self-destructing. Shocked

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Ray McCormack
Ray McCormack

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Posted - 2004.03.01 20:05:00 - [3]

It depends. If you believe in all honesty your ship exploded through no fault of your own, CCP will replace it (modules et al I presume). If so, would a cruiser not suffice for 'in the meantime'?

Was your ship fully insured? Or did you just receive the standard 40%? Not sure what would happen if you spent this and CCP replaced your Apoc. Would they take the insurance payment back, or refund you the difference for full insurance, and just replace all lost modules.

Guess there's a lot more to considering petitions that one would think. Confused

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Ray McCormack
Ray McCormack
BIG

Take me to the EVE-Online forum thread View author posting habits View only posts by author
Posted - 2004.03.01 20:05:00 - [4]

It depends. If you believe in all honesty your ship exploded through no fault of your own, CCP will replace it (modules et al I presume). If so, would a cruiser not suffice for 'in the meantime'?

Was your ship fully insured? Or did you just receive the standard 40%? Not sure what would happen if you spent this and CCP replaced your Apoc. Would they take the insurance payment back, or refund you the difference for full insurance, and just replace all lost modules.

Guess there's a lot more to considering petitions that one would think. Confused

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